When you’re looking to hire a web design agency, I understand it can feel a little overwhelming. There are so many options and everyone is claiming to be the best. How do you know which agency is really the right one for the job? It’s all about asking the right questions upfront, so you know exactly what you’re getting into.
Here are 14 essential questions to ask before hiring a web design agency to make sure you’re partnering with the right team for your project. We’ll also show you why these questions are important.
1. What’s your experience designing websites for businesses like mine?
You want to know if the agency you’re considering has worked with businesses similar to yours. Every industry has its quirks, and a company with experience in your field will be best to handle your website development project. For instance, a site for an online store needs strong e-commerce features, while a restaurant’s website may need clear reservations and menu displays. You see? Different features!
Does Clarylife Global have enough experience?
We’ve designed websites across various sectors, including NGOs, retail, e-commerce, startups, tech, to large corporate businesses. Our diverse portfolio features projects like Kedrus Academy and BluFiTech Website Design which demonstrates our ability to deliver web solutions that are tailored to meet your needs. Whether you’re in fashion, tech, or hospitality, we have the expertise to build a site that reflects your brand identity and converts visitors into loyal customers.
2. Can I see some examples of websites you’ve done that are similar to what I’m looking for?
It’s one thing to say you can do the job, and it’s another to actually show proof. Seeing examples of an agency’s work lets you know whether their design style aligns with your vision. Plus, it gives you an idea of their attention to detail and creativity.
What we do at Clarylife Global:
We’re proud of our work and love to show it off! Our portfolio speaks for itself. We’ve worked with leading brands across Nigeria and Africa, such as Mapemond Business Academy. Each project reflects our dedication to clean design, usability, and branding that resonates with the target audience. Visit our web case studies page to see how we’ve brought brands to life.
If you’ve got a specific style in mind, we’ll happily show you similar projects we’ve done, so you can see what we’re capable of.
3. What does your web design process look like?
A solid design process means fewer headaches for you. You’ll want to know what to expect from start to finish. How do they gather information? Will they show you mockups? How often will you be updated? A transparent process helps ensure everything stays on track.
What we do at Clarylife Global:
Our process is pretty simple: First, we dig into what you need through a discovery session. Then, we design wireframes to give you a visual blueprint of your site. After that, we work closely with you through the design and development phases, ensuring you’re happy with each step. We stay in touch throughout so you always know what’s going on.
4. Do you create custom designs, or do you rely on templates?
This is important if you’re after a website that stands out. Some agencies use pre-made templates, which can save time and cost. But, if you’re looking for something truly unique to your brand, custom web design is the way to go.
Does Clarylife Global rely on templates?
We specialize in custom web designs. While templates can work for smaller projects, we believe your brand deserves something special. We build everything from the ground up to reflect your unique style and needs. If you want a site that doesn’t look like everyone else’s, we’ve got you covered.
5. Can you integrate third-party tools or platforms into my website?
Many businesses rely on third-party tools like CRMs, email marketing platforms, payment gateways, or even booking systems to run smoothly. Whether it’s integrating your website with Mailchimp, Shopify, HubSpot, or a payment processor like Stripe or PayPal, knowing if the web design agency can handle these integrations is crucial. You don’t want to end up with a beautiful website that doesn’t work with the tools you already use.
Does Clarylife Global integrate third party tools into client’s website?
Absolutely! We’ve integrated all kinds of third-party platforms into websites – from a CRMs to eCommerce platforms like WooCommerce, social media plugins, and more. Whether you need to connect your site to a payment gateway, email marketing software, or a custom API, we can handle it. Our goal is to make sure your website works seamlessly with the tools you rely on to run your business.
6. Will my website be mobile-friendly?
In today’s world, more people browse the web on their phones than on desktops. A mobile-friendly (or responsive) design is essential for capturing this audience. Plus, Google prioritizes mobile-friendly sites in search results, so you definitely don’t want to miss out on that!
Do we make websites mobile friendly?:
Absolutely. All websites designed by Clarylife Global are fully optimized for mobile. Every website we build is fully responsive, meaning it looks and works great on any device – whether it’s a phone, tablet, or desktop. We ensure your site is ready for the mobile-first world we live in.
7. How do you handle SEO in your web design?
A beautiful website won’t get you far if no one can find it. SEO (Search Engine Optimization) helps your website show up in search results when potential customers are looking for services like yours. You want an agency that knows how to build a site with SEO in mind.
What we do at Clarylife Global:
We don’t just design websites, we build them with SEO best practices in mind. We integrate SEO best practices right into the design and development process. At Clarylife Global, we implement best practices like clean coding, fast loading speeds, and on-page optimization from the ground up. Our SEO strategies ensure that your site ranks higher on Google, driving more traffic and visibility.
8. Will I be able to update the website myself after it’s launched?
Nobody wants to be stuck calling their web design agency for every little change. You want the ability to update text, images, or blog posts on your own without hassle. So, be sure to ask if the site will have an easy-to-use content management system (CMS).
What we do at Clarylife Global:
We typically build sites on platforms like WordPress, which means you can update the site yourself with ease. We’ll also give you a quick tutorial so you can feel confident managing your website. Of course, we’re always here if you need help!
9. How do you ensure the website is secure?
Website security is no joke. Hackers are always finding new ways to compromise websites, and the last thing you want is a security breach that puts your business and customers at risk. Ask how the web design agency protects against vulnerabilities.
What we do at Clarylife Global:
Website security is non-negotiable for us. We integrate top-notch SSL certificates, firewalls, website security solutions and more into every website we build. Our focus on website security has saved clients from potential cyber threats, and has ensured their businesses remain protected and their customer data safe.
We also offer maintenance services to keep everything running smoothly.
10. What’s included in your pricing?
Nobody likes surprise charges. Knowing exactly what’s included in the price will help you avoid any unexpected fees. Ask about everything—design, development, SEO, maintenance, and hosting.
What we do at Clarylife Global:
Our pricing is upfront and clear. We provide a breakdown of everything included, so there are no surprises. Need extra services like ongoing support or advanced SEO? We offer those too, and we’ll work with you to tailor a package that suits your needs.
11. Do you offer ongoing support and maintenance?
A website isn’t something you can just build and forget about. It needs to be updated and maintained regularly to stay secure and functional. Ask the agency if they offer ongoing support after the site is live.
What we do at Clarylife Global:
Our relationship doesn’t end once your website goes live. We offer comprehensive post-launch support, including regular updates, security monitoring, and performance optimization. Clarylife Global is your long-term partner. Whether it’s fixing bugs, updating software, or adding new features, we’re here to help long after launch day.
12. What’s your timeline for completing a website?
Time is money. You need to know how long the project will take, especially if you’re working toward a specific launch date. A clear timeline ensures everyone is on the same page and helps prevent delays.
What we do at Clarylife Global:
We provide a detailed project timeline that’s realistic and fits your needs. We’ll give you regular updates so you’re always in the loop, and we make sure to deliver on time without compromising on quality.
We understand how important deadlines are, and we make it a point to deliver projects on time without compromising on quality. At Clarylife Global, our project management tools help us track progress and meet deadlines. We set realistic timelines and ensure all milestones are met, giving you a website that’s ready to launch exactly when you need it.
13. Can you integrate my branding into the design?
Your website should feel like a natural extension of your brand, from the colors to the fonts and overall style. Consistency is key when it comes to branding, so make sure the agency understands how to carry your brand identity onto the web.
What we do at Clarylife Global:
We’re all about consistency. We’ll take your existing branding and integrate it seamlessly into your website. If you don’t have branding nailed down yet, we can help you create a solid brand identity for your business that reflects who you are. Check out some of our branding projects here.
14. What if I need to make changes after the website is finished?
Websites evolve. Maybe you’ll want to add new features down the road or change some content. Find out how flexible the agency is with making updates after launch and what their process looks like for handling changes.
What we do at Clarylife Global:
We’re flexible. Whether you need small tweaks or big changes later on, we’re here to help. You can opt for a maintenance plan or reach out for one-off updates – either way, we’ll make sure your site stays current and functional.
At Clarylife Global, we make life easier for every brand we partner with, and those who patronize them, by using design thinking to bring ease into their business processes and customer experience.
We pride ourselves on delivering websites that not only look great but also drive results and our expertise, combined with a deep understanding of branding and SEO best practices, makes us the web design partner you can trust.
Ready to build your website? Let’s discuss your project on a 30-minute discovery call to have a mutual understanding of your dream website. Contact us today to get started.